IT’S TIME for your annual summer staycation and you and a group of friends, bags packed with swimsuits and smiles, push open the doors of Comfort Suites on Hospitality Boulevard. The summer light streams through the lobby, warming the inviting space. The friendly aroma of freshly brewed coffee collides with the scent of crisp linens.
“Ahhhhh…” You’re finally able to relax and enjoy all your stay has to offer. As you make your way to the counter to check in, you might encounter the smiling face of Kayla Transue, the hotel’s general manager. Her presence exudes Southern hospitality.
Transue’s first stint in hospitality began at 16, working at a Holiday Inn in Plymouth, Indiana. After moving to Tennessee, she continued her path at the local Holiday Inn Express in Manchester, accumulating a wealth of knowledge and valuable experience.
Comfort Suites beckoned her upon her return to Manchester after living out of state for a short time. Upon her arrival, hotel management offered her a director of sales position. Later, Transue accepted the general manager position. Following was a period of overseeing both Comfort Suites and Holiday Inn Express until Dr. Elstein bought Comfort Suites as a sole proprietor.
Having spent over a decade at Comfort Suites and nearly 24 years in the hospitality industry, Transue has been instrumental in the hotel’s success. The establishment has proudly earned three awards, putting them in the top 6% of Comfort Suites hotels nationwide.
Beyond managerial duties, Transue served as the president of the chamber of commerce. She dedicated her time to the community and hotel, all while raising her children, Kaydence and Austin, in Coffee County.
“Hospitality is just the field I fell into but have always enjoyed. Now, I say it’s my calling. I enjoy having a team and interacting with guests from all over the world and our community.”
In a world where friendly faces and warm hospitality can be a rare find, Comfort Suites staff pride themselves on greeting guests with a smile and good conversation.
Guest reviews consistently commend the friendly staff and warm ambiance the team has carefully curated together, giving the hotel a “home away from home” experience.
The hotel’s amenities offer guests a truly memorable stay, including an indoor pool, fitness center, hot breakfast, and inviting patio with a grill and fire pit.
At the top of the hotel staff ’s priority list is ensuring a comforting stay for all who enter the hotel’s doors. A recent social media post highlighted a positive guest experience. A sweet mother and daughter enjoyed a carefree stay with friends, swimming, ordering pizza, and roasting s’mores by the fire pit, leaving them with unforgettable memories.
“We love it when people make memories with us,” Transue shared. “We recently had a very lovely couple who wanted an anniversary night away, and we went a step above and helped decorate the room for the guests. They loved their stay with us. Both guests were from Coffee County and made memories in their home city.”
The hotel team prioritizes community connections and establishing partnerships with local businesses. Whether you’re seeking a staycation as a local or exploring Manchester’s gems as an honored tourist, the front desk offers a curated list of local businesses to enhance your experience. The hotel partners with Common John Brewing Co., O’Charleys, and Fresh & Fruity to provide exclusive discounts, making your staycation more enjoyable.
Beyond the doors of Comfort Suites, Transue guides guests to explore Manchester’s hidden treasures, leaving them swooning over the town’s charm.
Comfort Suites constantly evolves by staying updated on guest reviews and adapting to their desires. The hotel actively gives back to the community to ensure it never gets lost under the corporate name. It sponsors movie nights at the recreation center, donates to local shelters, supports the children’s advocacy center, and provides discounted assistance during severe weather events, ensuring safety for all who need it.
“We try to make sure our community knows we are here and care about being in Manchester, Tennessee,” Transue affirmed. GN
