Chandler England’s Story Reminds Us That Support Is Reciprocal and Straight From the Heart.

by | Jan 2024

CHANDLER ENGLAND, a Knoxville native, always knew he wanted to settle down and sow his seeds on Manchester soil. When the opportunity to work for Chick-fil-A on the corporate level came up, he quickly applied for the job and was accepted. England’s career began in the summer of 2013, marking the start of a journey that would shape his professional path and his deep connection to the community.

England’s entrepreneurial spirit stems from his father and grandfather, who owned a Mattress Factory together. Aside from his father and grandfather’s entrepreneurship inspiration, England always knew his passion lay in influencing the community and inspiring teamwork and collaboration. 

“With Chick-fil-A, I can select and build my own team, and I can have a lasting influence on my team and people in the community.”

Despite majoring in Kinesiology at the University of Tennessee, England’s passion for entrepreneurship and desire to positively impact the community led him to Chick-fil-A. 

In 2013, after high school, England started his Chick-fil-A journey in Knoxville. Beginning as an entry-level team member, he quickly progressed to a trainer in 2016, contributing to grand openings in different locations. In 2020, he entered Chick-fil-A’s Leadership Development Program, overseeing company-operated restaurants and guiding new openings. Now, in 2023, England proudly serves as the owner-operator of Manchester’s Chick-fil-A, beginning a new chapter in his career. 

England’s ties to the community go beyond professional aspirations. Growing up in Knoxville’s suburb, Fountain City, he experienced the support of a tight-knit community. Now in Manchester, he recognizes the similarities between the communities. People in Manchester genuinely want to see England succeed, just as his hometown supported him. 

“It’s one of those places where everybody knows everybody. Everybody goes to one high school, and you grew up playing the same sports with the same people. And people are really excited to see you succeed within the community,” he remarked. 

“Once I came to Manchester, I still felt that from this community, even though I didn’t necessarily know a ton of them. People here in Manchester genuinely want us to succeed. They want to partner with us in whatever we’re doing. And they’re just excited that we’re here. And I’m excited that we’re here as well.” 

The journey was challenging. Despite initially planning to become a doctor, England shifted gears toward Chick-fil-A, a decision met with understanding from his family. Moving away from home for the first time to pursue his career in Philadelphia, England missed important family events. His dedication and sacrifices paid off when he was selected to open the Chick-fil-A in Manchester. 

Since the restaurant’s opening on Aug. 31, 2023, England has actively engaged in community initiatives. The Shared Table program sees surplus food donated twice a week to the local food bank, Storehouse Food Pantry. Additionally, England sponsors schools, sports teams, and youth programs, emphasizing his commitment to education and youth sports. 

“Anything from 4 years old to high school sports — it’s something I’m very passionate about. And so that’s kind of where I’ve chosen to focus my giving strategy.” 

England’s leadership style is influenced by his background in sports. He employs the ESRC method — expectations, skills, resources, and consequences — to guide his team. As a former multi-sport athlete, England’s coaching presence resonates with his team, creating shared unity and purpose.

The most rewarding aspects of England’s role are twofold. Firstly, he can impact his team’s development and success, instilling a work ethic and inspiring them to pursue their dreams. Secondly, the positive influence on the community provides a space for people to enjoy meals and escape daily challenges within the welcoming environment of Chick-fil-A. 

From the heart, for England, means giving his all every day to impact people’s lives positively. His passion lies in building relationships, making connections, and supporting the community in any way possible. Despite being part of a national brand, England emphasized local ownership and his personal involvement, spending long hours immersed in the community. 

“I’m in this community. I’m ingrained in this community. So just because it’s a national brand doesn’t mean we’re not a ‘local business.’” 

As England continues to write the story of Chick-fil-A in Manchester, his dedication to building relationships and making a lasting impact on the community remains at the heart of his journey. 

“My heart is on impacting and influencing people. I try to come in every single day to try to do that and better the community in any way possible.” GN 

More Good News

Faith: The Power of Perspective

Faith: The Power of Perspective

WE SAW the sky but little else through the window in the room where we sat. The gray and white clouds marched briskly by as blues and grays traded places.  She was convinced the clouds would...

read more
The Baldwin Cart Project

The Baldwin Cart Project

MR. HINSHAW’S Manufacturing Practicum class created a portable cart for Mrs. Baldwin’s Digital Arts class to hold their digital single-lens reflex (DSLR). Little did they know their senior capstone...

read more
A gift of compassion

A gift of compassion

THE HOLIDAYS are a joyous time of the year for many. Days filled with family and friends coming together to celebrate and spend time with each other. But for many, it can often be a stressful and...

read more
We’ve got the sauce

We’ve got the sauce

IT STARTED with the sauce. Take crushed tomatoes, add a splash of red wine, a whole lot of basil, and a few secret ingredients, and you get a hearty and authentic Italian red sauce that’s not too...

read more
A night out for creative souls

A night out for creative souls

THE CREATIVE souls of Manchester regularly enjoy wonderful, relaxing evenings at Manchester’s Board & Brush Creative Studio learning how to create signs as well as many other things from etched...

read more
A labor of love

A labor of love

IF YOU’RE looking for classic comfort food or freshly baked goods, The Mercantile Cafe in downtown Manchester is the perfect spot. Their wide variety of easy-to-grab selections for lunch and dinner...

read more
When reruns are Home Runs

When reruns are Home Runs

NECESSITY MAY be the mother of invention, but the pandemic birthed many new creative ventures – directly and indirectly. Lona Bailey’s is the indirect variety. Many of us rediscovered old television...

read more
Pittman: The Persistent Player

Pittman: The Persistent Player

THIS PRACTICE wasn’t like all the others. It was the last practice before the season opener; the official start of the season. You could feel the tension and excitement amongst the players. It was...

read more
This drum major is unstoppable!

This drum major is unstoppable!

THE AFTERNOON SUN beats down, throwing its last few heated punches before it sets for the evening. The smell of hotdogs and popcorn waft through the air luring patrons to the concession stands....

read more
The rescuing bond of love

The rescuing bond of love

THE BOND between a girl and her horse is one that cannot be broken. A horse can be broken, meaning it can undergo skillful training to become accustomed to carrying a rider. Similarly, a young...

read more
A teacher all about relationships

A teacher all about relationships

GENERALLY SPEAKING, one of the most dramatic periods of a person’s life happens during the adolescent years when the prefrontal cortex of the brain region (responsible for things like planning,...

read more
The AEDC Fellows

The AEDC Fellows

IF YOU LOOK at the major milestones in aerospace history, such as getting a man on the moon, most of the materials, rocket engines, and models were tested right here at Arnold Air Force Base (Arnold...

read more
Juneteenth

Juneteenth

“FREEDOM” enters the chatroom, and immediately it’s all, barbecued meat and who’s got the biggest bang of a firework show. While Independence Day is our nation’s designated time to pause and...

read more
Lights, camera, and Remodel

Lights, camera, and Remodel

MAYBE IT’S the pollen, but something about springtime creates an itch within us all to get busy. Whether it’s a simple task like cleaning out a cluttered closet or a more elaborate one such as...

read more
Southern Healing & Good Karma

Southern Healing & Good Karma

THE ORIGIN story of Manchester’s Southern Healing Farmacy and Good Karma Cafe is as fast as it is wild. “It was totally one of those God moments. Basically, I rode by a hemp field on a Sunday, and...

read more