FOR KAY Templeton, the insurance industry has been her life’s work, a career spanning over 40 years that began when she graduated from Shelbyville Central High School (SCHS) in 1966. After attending Flat Creek School through seventh grade, she earned her diploma from SCHS and became a trusted figure in the insurance world and the community. Her daughter, Jennifer Leigh Templeton, took a different path before returning home to join her mother in the business. Jennifer graduated from Cascade High School in 1990 as “Ms. Cascade,” excelling in cheerleading, academics, and leadership roles.
“Basically, I was a nerd,” Jennifer said, reflecting fondly on her well-rounded high school days.
After high school, Jennifer pursued higher education and eventually earned a bachelor’s degree in business administration, followed by a master’s degree in accounting. Her ambition led her into the corporate world, where she worked for Fortune 1000 companies as a division accounting manager. The role required her to tackle complex financial challenges while managing teams in demanding environments.
Jennifer’s time in the corporate sector sharpened her skills and broadened her perspective, but it also came with long hours and the stifling heat of Houston, Texas. When her mother suggested she take over the family insurance business, it presented an opportunity not just to return home, but to embrace a new professional chapter. Jennifer jumped in “with both feet,” learning the ropes from Kay and adapting her expertise to an entirely different industry.
Working with her mother was initially met with skepticism.
“They think we’re nuts,” Jennifer said with humor. “Everyone says they could never work with their mother … and I’m sure I said that, too, but here we are.”
Despite occasional disagreements, particularly about technology versus traditional paper methods, Kay and Jennifer find strength in their shared values and complementary skills. Kay brought a deep connection to the Shelbyville community and decades of insurance expertise, while Jennifer offered a fresh, innovative perspective shaped by her corporate background.
“It has made me feel proud to see how she has developed into a business-minded woman,” Kay said. “When you don’t work together, you don’t realize how intelligent and respected your children are in their careers. When you work together and get to see those things, it makes you very proud and full of joy. I have all the confidence in the world in Jennifer taking over as the new owner since I have retired.”
Jennifer said, “My mom is the classiest lady I know. Even to this day, my friends call her Mrs. Kay instead of just Kay.”
Honesty has always been the cornerstone of Templeton & Associates. Whether finding the best solutions for their clients or referring them to other agents, Jennifer will continue to build on Kay’s reputation for always doing the right thing.
Their connection to Shelbyville has been equally strong, with both showing their commitment to giving back and being involved within the framework of the community. Jennifer currently serves on the library board of directors and takes part in various local committees.
Now that Kay has retired, Jennifer has fully stepped into her role as the agency’s leader. She envisions a future that blends innovation with tradition, expanding services and adopting new technologies while upholding the values instilled by her mother.
Through honesty, respect, and a dedication to clients, Jennifer continues what her mother built over decades of hard work and service. Kay’s retirement marks the end of one chapter, but her influence will forever shape the business.
“Nearly two decades of working together has been a remarkable journey,” Jennifer said. “And I’m so proud to carry on what my mom built.”
Together, their story reflects the strength of family, resilience, and the rewards of always doing the right thing. GN
For more information, visit www.templetonandassociatesinsurance.com.
