In the competitive HVAC industry, consumers often approach service with an understandable wariness, fearing they’ll be steered toward costly, premature equipment replacement. This very concern is why Phillip and Shelley Jones founded Jones Heating & Cooling in Shelbyville on a bedrock principle: integrity.
For Phillip and Shelley, the business is deeply personal. They love their local communities — Shelbyville and surrounding towns — and their commitment to serving the best interests of their neighbors above all else is encapsulated by their core philosophy: “Fix It, Don’t Replace It.”
Jones Heating & Cooling understands that homeowners are tired of contractors who push expensive replacements when a straightforward, honest repair is all that’s truly necessary. This focus on expertise and transparency is their major differentiator in the local areas they serve. As owners, Phillip and Shelley pride themselves on fostering lasting client relationships, built on the trust that comes from being genuinely dedicated to their community.

When a professional Jones technician arrives, their primary goal is always to repair the existing unit whenever possible. They leverage their deep technical knowledge to provide an honest diagnosis on every single call, never exaggerating an issue for profit. By championing repair over replacement, the company helps clients save significant money, avoid unnecessary waste, and maximize the lifespan of their existing HVAC investment.
This dedication to fostering trust and emphasizing long-term value is highly valued by their core clientele — neighbors who prioritize sound investment and ethical service over high-pressure sales tactics. For Phillip, Shelley, and the entire Jones Heating & Cooling team, honesty and expertise aren’t just selling points; they are the foundation of a reliable local business committed to delivering the consistent service and peace of mind their community deserves.
Contact Jones Heating & Cooling: (931) 735-6363
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